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How will my order arrive? Is it really discreet?
Your privacy is our top priority. All our orders are shipped in standard, completely plain cardboard boxes with no logos, brands, or names that might reveal the contents. The sender's name will also not be 'PomeloSex', but a generic business name. We want your only concern to be enjoying your purchase when you open the package in private.
Are the product materials safe?
At PomeloSex, we select only brands that meet the highest health and safety standards. We work with hypoallergenic medical-grade silicone, phthalate-free materials, and lingerie made from certified fabrics. All our wellness products are designed to be gentle on your body, guaranteeing a pleasurable, safe, and long-lasting experience. Your well-being comes first.
What payment methods do you accept and how will it appear on my bank statement?
You can pay with complete peace of mind by card (Visa, Mastercard), PayPal, or bank transfer. Our website has a 256-bit SSL certificate to encrypt your data. Furthermore, to guarantee your complete discretion, the charge on your bank statement will appear under a generic business name, keeping your purchase anonymous at all times.