Terms and conditions

The legally binding version of these terms is the Spanish version. Below is a summary for informational purposes.

Key points

  • Orders: Placed through the website www.pomelosex.es or by email to hola@pomelosex.es
  • Prices: In Euros (€), including VAT. Subject to change without notice.
  • Payment: Credit/debit card, PayPal, or bank transfer.
  • Delivery: Check the product upon receipt. Claims within 24 hours for shipping damage.
  • Returns: Within 15 calendar days of purchase, product must be unopened and in original packaging.
  • Warranty: 2 years for new products, 1 year for refurbished. Covers manufacturing defects only.
  • Applicable law: Spanish legislation. Courts of Almería for disputes.
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